Speakers

With 13 years of experience in practice, specialising in small business development, she spent the last 5 years leading the digital transformation of the 5-office firm. Katie played a pivotal role in navigating the app marketplace, developing a tech advisory offering, and ensuring the firm's readiness for Making Tax Digital (MTD) for VAT.

Transitioning from practice to the accounting SaaS world, Katie has amassed 7 years of expertise in customer success and practice solutions expertise. She has provided guidance to numerous accounting and bookkeeping firms, with a focus on process automation to maximise capacity and achieve their full potentialKatie Hawking Head of Customer Success, Dext. With 13 years of experience in practice, specialising in small business development, she spent the last 5 years leading the digital transformation of the 5-office firm. Katie played a pivotal role in navigating the app marketplace, developing a tech advisory offering, and ensuring the firm's readiness for Making Tax Digital (MTD) for VAT.

Transitioning from practice to the accounting SaaS world, Katie has amassed 7 years of expertise in customer success and practice solutions expertise. She has provided guidance to numerous accounting and bookkeeping firms, with a focus on process automation to maximise capacity and achieve their full potential