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16th & 17th April 2024, Evolution London

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How DSK implemented FYI to increase client-facing billable work AND staff happiness

Sheetal Shah
DSK
Partner
Ian Cooper
FYI Software (UK) Ltd
Head of UK Operations

When DSK ran a staff advocacy service for their existing systems, they realised they weren’t giving their team the tools to succeed.

Since then, DSK have implemented new systems to remove repetitive, predictable and low-value work through hyper-automation. This included building a team of specialists, including an information officer and digitisation expert.

How to know if you have the right tools for the job

How to audit and refine your processes

What does automation of business processes really mean

April 17 @ 11:15
11:15 — 11:45 (30′)

Knowledge Share Roundtable #1&nbsp

Ian Cooper, Sheetal Shah

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